Guest trust is part of the product.

Last updated August 10, 2026

What Staykind stores

We store the account email used by a host, listing content the host chooses to publish, billing references, guide activity, concierge questions, and private care messages submitted by guests. We do not ask guests to create an account.

How information is used

Information is used to operate the guide, protect private arrival details, improve the host’s guide, process billing, and notify the host when a guest requests help. Staykind does not sell personal information or use private guest messages for advertising.

AI and imported content

AI Host sends only the content needed for the requested import, translation, draft, concierge answer, or care triage to the configured service provider. Concierge answers are restricted to host-approved guide content. Provider data collection is disabled where supported.

Security and retention

Sensitive guide content is delivered through a private token and is never stored in Staykind’s offline browser cache. Hosts can rotate the private link. Operational records are retained only as long as needed to provide the service, resolve disputes, and meet legal obligations.

Your choices

Hosts can edit or delete guide content and contact us to request account-data export or deletion. Guests can contact the host directly regarding a care message.

Contact

Questions or requests can be sent to [email protected].